Frequently Asked Questions
Everything you need to know about our premium collection.
How do I determine the correct size for my purchase?
We provide a detailed sizing guide on every product page. We recommend using a flexible measuring tape to ensure a comfortable and secure fit before placing your order.
Is the packaging discreet?
Yes, all orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the exterior to ensure your privacy.
What materials are used in your products?
We use high-quality, body-safe materials including medical-grade silicone, lightweight polycarbonates, and 316L surgical-grade stainless steel.
What is your return policy?
Due to the intimate nature of our products and health regulations, we cannot accept returns on items where the hygienic seal has been broken or the item has been worn.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs processing.
How should I clean and maintain my items?
We recommend cleaning with warm water and mild anti-bacterial soap or a dedicated toy cleaner after every use. Ensure the item is completely dry before storage.